F1 Simulator FAQ - Frequently Asked Questions

Please click on the links below to view the FAQ answers
 

Online Business
Why are our online transactions safe and secure?
Online consumers have exactly the same rights as offline consumers. The goods should fit the product description and be as satisfactory as described online. If something goes wrong with your purchase, there are actions you can take with the shop, and your bank to fix the problem.

Keep a record of everything
Once you have made an online purchase, you will receive an email confirmation and an order reference number. Print these out and keep a note of any reference numbers provided during the transaction. It would also be useful to print out the details of the product or service you ordered. This will include vital information such as the web address, date and time it was printed. If you can not print out the information, then save the page in a folder on your PC for reference.


Production

Do you produce the F1 Showcar yourself?
Yes, we are not resellers.

Where do you produce the F1 Showcars?
We produce our F1 Showcars in Hungary, Budapest (European Union) and Panama City, Panama. Our facility is equipped with state-of-the-art technology and staffed by skilled engineers.

How long delivery times do you calculate?
Please see our pricing page for delivery times for the actual model.

I would like to see your product in person. Where would that be possible?
We operate on a made-to-order basis and do not keep cars in stock. However, you may occasionally view a car in our workshop during development. Please contact us for availability.

I need more pictures about the F1 Showcar.
There are at least 500 different images of our cars on our website; you are free to print out any of them for your presentations.

Is there any problem to import the car to my country?
Our F1 Showcar is classified as a toy car, not a real vehicle. None of our customers have ened issues importing it.

What is the difference between yours and the other companies' products?
We have decades of experience and worldwide, first-class references. Our expertise allows us to build high-quality, reliable, and cost-effective products. All of our cars are computer-designed, robot-milled products made out of high-quality materials by the best engineers in the industry for ultimate precision. Do not be misled by bottom-line suppliers who may create a car-looking sculpture with imprecision, fragile or too heavy materials.

Do you sell bodywork kits only?
No, we sell only fully assembled cars.

Do you sell the motion platform only?
No, we sell only fully assembled cars.

Do you have new cars on stock?
No, we don't keep cars on stock, we work on order.

How many different color schemes do you have?
We work on order and any color scheme is available.

What warranty do you offer on your F1 Showcars?
We offer a comprehensive warranty on all our F1 Showcars. Please refer to our warranty page for detailed terms and conditions. Our dedicated support team is available to assist you with any issues or questions.

Can I customize the F1 Showcar to match my brand or team colors?
Yes, we offer extensive customization options, including color schemes, branding, and additional features. Please contact us to discuss your specific requirements.

Do you provide installation and setup services for the F1 Showcar?
Yes, we offer professional installation and setup services to ensure your F1 Showcar is fully operational. Our team will guide you through the process and provide training if needed.

What payment methods do you accept?
We accept reservation deposits via credit card and PayPal. The remaining balance must be paid by wire transfer. Please contact us for specific payment instructions and details.

Do you offer training for using the F1 Showcar?
Yes, we provide comprehensive training for all our products. Our team will ensure you are fully equipped to operate and maintain your F1 Showcar.

How do you handle shipping and delivery of the F1 Showcar?
We offer worldwide shipping and delivery services. Our team will coordinate with you to ensure a smooth delivery process. Please contact us for specific shipping options and costs.

How do I maintain and repair my F1 Showcar?
We provide detailed maintenance guidelines and support for repairs. Our team is available to assist with any issues or questions you may have.

Do you offer rental options for the F1 Showcar?
No, we do not rent cars.

How long have you been producing F1 show cars and simulators?
We have been in the motorsport business since 1990 and producing F1 show cars and simulators since 2004. Our extensive experience and hundreds of positive references from clients worldwide, including well-known names like Niki Lauda and Marc Gene, attest to our quality and reliability.

Which notable clients have used your F1 simulators?
Our F1 simulators have been used by the Formula 1 Organization itself for promotions, as well as at the Carlos Sainz Kart Center in Madrid and the i-Way Simulator Center in Paris, recognized as the best and largest simulator center in the world. We have also supplied Pirelli with F1 pit stop cars for their global Formula 1 events.

Do you hold licensing rights to the Formula 1 brand?
While we do not hold licensing rights to the Formula 1 brand, our simulators and show cars are designed and built with our own expertise, ensuring high quality and authenticity.


Technical Questions

I would like to know more information about the simulation software!
We can supply you with rFactor (www.rfactor.net) or PlayStation (www.playstation.com) software for the car. The PlayStation is for home use only, while rFactor has a commercial license.

Can I get every year new tracks and cars to the simulator?
Yes, you can download it from rfactor.net or buy new software for PlayStation.

Can the simulator be networked to other identical simulators?
Yes.

What is the power requirement for the simulator unit?
We can supply the cars with any voltage. Please let us know your country's specific requirements.

Can the simulator be set up to race different laps?
Yes.

What are the min and max dimensions for users to reach pedals etc?
Approximately between 140 cm – 200 cm. The pedal and seat position is adjustable.

Can you confirm that the steering wheel has force feedback?
Yes, it has force feedback.

What type of speakers built into the car?
Surround Sound System.

Are the pedals adjustable for different sizes?
Yes, the pedal and the seat position are also adjustable!

While we do not hold licensing rights to the Formula 1 brand, our simulators and show cars are designed and built with our own expertise, ensuring high quality and authenticity.